Vibro not work

Hi I have had a Flipper Zero for a few weeks, I realized that now the vibro no longer works, I tried to reset the Flipper and reinstall the firmware but nothing to do. What can I do? I tried turning the vibro off and then on and even in normal use there is no vibration. Never dropped or hit, always used at home and used official firmware.

While I sent an email to the assistance hoping to answer me as soon as possible